AI receptionist for small business.
Every call, text, and web inquiry answered in minutes, qualified the way you would, and booked on your real calendar. Even when you are on a job.
The lead you lose is the one that waited
For a plumber, a studio, a winery tasting room, or a small law office, the first reply decides who gets the job. Most small businesses answer inquiries hours later, after the customer has already called the next name on the list. An AI receptionist closes that gap without adding a salary.
This is not a generic chatbot dropped on a website. We build it around your questions, your calendar, and your CRM, in your voice, with a human handoff for anything that needs one.
From first contact to booked appointment, hands off.
New inquiry arrives
A call, text, web chat, or form comes in at 7pm on a Friday or in the middle of a job.
It answers like you would
Greets in your voice, asks the qualifying questions you wrote, quotes your real availability, and answers the common questions from your own FAQ.
It books and logs
Appointment on your calendar, contact in your CRM with a summary and recommended next step, and a heads-up to you only when it matters.
You approve what counts
Anything involving money, a complaint, or an edge case goes to a person with the full transcript attached.
Who it is built for
- Trades and home services. Emergency calls triaged, estimates scheduled, and every missed call texted back within a minute. Works with Jobber, Housecall Pro, and ServiceTitan.
- Wellness, fitness, and salons. Class and appointment questions answered, intake forms completed, reminders sent. Works with Mindbody, Square, and Google Calendar.
- Hospitality and wineries. Tasting reservations, group inquiries, and the same twenty questions answered from your own FAQ.
- Professional services. Intake done before the first meeting so the consult starts with the facts.
What it will not do
It will not pretend to be a person, quote prices you did not approve, or make promises about work it cannot see. Anything with money, a complaint, or an unusual request goes to you with the transcript attached.
What you get
- A receptionist that answers in your voice, on the channels that matter
- Booking on your real calendar and logging in your real CRM
- A qualification script you approve and can change
- Human handoff rules and a daily summary
- Runbook and monitoring so it keeps running
Questions about AI receptionists
What does an AI receptionist for a small business actually do?
It answers the first contact so nothing waits in a voicemail box or an unread inbox. It greets the caller or visitor in your voice, asks the questions you would ask, books the appointment on your real calendar, and logs a summary in your CRM. Anything it cannot handle goes to a person with the context attached.
Does it answer phone calls or just messages?
Both are possible. Most clients start with web chat, forms, and text because that is where leads leak first, then add voice once the script is proven. We scope which channels matter for your business on the call.
Will customers know they are talking to AI?
Yes. It introduces itself honestly and hands off to a human whenever the customer asks or the question is outside its script. Honest handling converts better than pretending.
Which tools does it work with?
Your calendar (Google Calendar, Calendly, Cal.com), your CRM (HubSpot, Jobber, Housecall Pro, ServiceTitan, Mindbody, and more), and your inbox or phone system. If your tool has an API, we connect it.
How long does setup take?
Most receptionist builds go live within one to three weeks, including a week of you reviewing transcripts and tightening the script.
What does it cost?
A fixed fee quoted in writing after a free 30-minute call, plus whatever your phone or messaging provider charges. No hourly billing and no retainer with us.
Stop losing the leads that could not wait.
Bring your inquiry volume and your calendar to a 30-minute call. We will scope the receptionist and quote it on the spot.